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Support & Help Center

Frequently asked questions and getting help

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Discord Server

Join our Discord for live support, updates, and community help.

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Email Support

For billing issues, account problems, or private inquiries.

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Documentation

Read guides on setting up tribe apps, audit logging, and the dashboard.

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❓ Frequently Asked Questions

How do I set up tribe applications?

Go to your Dashboard, configure the apply channel, review channel, logs channel, and roles, then run /application post in Discord to create the apply button.

How does the audit log work?

Select a log channel in your dashboard, then toggle the specific events you want to track (messages, members, roles, channels). Events are logged in real time.

Can I manage multiple servers?

Yes! Dr. Rex supports multiple Discord servers. Select any server you manage from the dashboard to configure its settings independently.

How does the subscription work?

Dr. Rex costs $12/month and covers all features for all servers you manage. You can cancel anytime from the Subscription page.

How do I get an API key?

Go to the Settings page and click "Generate API Key" to create a personal API key for webhook integrations.

What happens when I cancel my subscription?

Your bot will revert to the free tier at the end of your billing period. No data is deleted — you can re-subscribe anytime to restore your settings.

My DMs aren't working for verification codes

Make sure your Discord privacy settings allow DMs from server members. The bot needs to be able to send you a direct message. If issues persist, contact support via Discord or email.